Monday, April 10, 2017

#United done screwed the pooch

by Kim D.

 Social media is in an uproar and United Airlines is the target of today's outrage. Usually when we see such issues there's another story lurking in the background which sheds light and exonerates the perceived bad actor.  Not so in this case. Nope, I'm afraid United Airlines has really screwed itself this time and may be looking at a whopping lawsuit.
So here's what happened.  United said they overbooked a flight going from Chicago to Louisville yesterday. They asked for volunteers to give up their seat and when not enough passengers did so, United randomly selected customers to be removed from the flight. Here's the problem - apparently the flight wasn't overbooked with paying customers. United needed to transport four of its crew.

 To make matters worse, United targeted a doctor to forcibly give up his seat. When he refused because he needed to make the flight to see patients at the hospital Monday morning, security came on board and a scuffle ensued. Basically United roughed up a passenger to accommodate its employees.  

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